Comnly help centre
How can we help?
Search for your problem, or pick a topic below. Most answers include the exact steps to fix it.
Most common problems
Getting started
What Comnly is, how to join your club, and what you need.
Still stuck? Talk to a real person.
Support hours are 9am to 5pm, Monday to Friday (UK time, not bank holidays). A real person will reply, usually on the same working day, and we aim to reply within two working days.
Include these and we can help first time
- Your club's name
- Whether you are on iPhone, Android or a computer
- What you tapped, what you expected, and what happened instead
- A screenshot, if you can
Got an idea? Suggest a feature.
Comnly is shaped by the clubs that use it. Tell us what would make it more useful for you, in a sentence or a paragraph. Every suggestion is read by the team, and we reply when we have a question or news.