Member messages
A direct line to your committee.
Members can message the committee privately from the Comnly app, whether it is a question about subs, a change of address or a booking for the annual dinner. Every conversation lands in one shared committee inbox, so requests no longer depend on whose phone they were sent to.
- Private to the member and committee
- One shared committee inbox
- Open, in review and resolved statuses
- Photos and files attached
- Internal notes for the committee
Members get the Comnly app on iOS and Android
What you can do
The full feature surface
Private by design
A conversation is visible only to the member who started it and to committee members with access to members. It never appears in the club feed.
One inbox for the whole committee
Messages arrive in a shared Member inbox on the dashboard rather than one person’s phone, so cover is easy when the secretary is away.
A clear status on every request
Mark each conversation open, in review, resolved or closed. The inbox shows what still needs a reply and what has been dealt with.
Attachments both ways
Members and the committee can add up to five photos or files to a message, such as a receipt, a certificate or a form.
Profile changes in one click
When a member asks to update their name or email, the committee reviews the change in the conversation and applies it without retyping anything.
Internal notes
Add notes to a conversation that only the committee can see, so whoever picks it up next knows what has already been agreed.
How it works
From idea to delivered in minutes
The member sends a request
In the Messages tab of the app or website, the member picks a category, writes their message and adds a photo or file if it helps.
The committee picks it up
The request appears in the Member inbox with a notification for the committee. Reply, add an internal note or apply a profile change.
Resolve and keep the record
The member is notified of your reply in the app. Mark the request resolved, and the full conversation stays on record for the club.
FAQ
Common questions
Who can read a member’s messages?
Is this the same as a group chat?
Can we switch member messages off?
Is it included in the standard plan?
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