Front desk and night register

Scan in at the door. Know who came in.

For members’ bars, clubhouses and any club with a door to mind. Members scan their digital membership card at a self check-in kiosk and get a welcome by name. Reception can check anyone in by name, sees arrivals as they happen, and the committee gets a night register of who came in on any night. No clipboard, no signing-in book, no special hardware beyond a tablet.

  • Self check-in kiosk on any tablet, including iPad
  • Reception search and manual check-in
  • Live arrivals board
  • Night register with a printable report
  • Included in the standard plan

Members get the Comnly app on iOS and Android

Download Comnly on the App StoreGet Comnly on Google Play
Scan in. Straight to the bar.Illustrative kiosk screen

What you can do

The full feature surface

A kiosk members use themselves

Put a tablet on the front desk. Members hold up the membership card on their phone or in Apple Wallet or Google Wallet, and the kiosk says “Welcome, Sam” or “Welcome back, Sam” if they are already in tonight. It keeps its screen awake, restarts its own camera and reloads itself overnight, so it is still working at closing time.

Discreet when something is wrong

A lapsed membership, a replaced card or an unrecognised code never shows the reason on the kiosk. It simply says “Please see reception”, and the reason appears on the reception screen, so nobody is embarrassed in front of the queue.

A reception desk for everyone else

Forgot their phone? Staff search active members by name and check them in by hand, with their card photo to confirm it is them. A mistaken manual check-in can be undone within 15 minutes, and the arrivals board updates every few seconds.

Staff see what they need, and no more

Door staff can be given a check-in-only permission. They see names, photos, category and whether a membership is active. They never see email addresses, phone numbers, dates of birth or the member directory, and they cannot export anything. If you want reception to reach a member’s emergency contact or read your notes about them, add the Member notes permission and they open both from the desk, still without the directory.

The night register

Pick a night and see every member who came in, with the time they arrived and their contact details, as a branded report you can print, save as a PDF or download as a spreadsheet. A night runs past midnight to your chosen cut-off, so a Friday that ends at 01:00 stays Friday.

Attendance you can trust

Each member counts once per night however many times they scan, voided check-ins never count, and every view or download of the register is logged. It records arrivals, not departures, so it shows who came in rather than who is still inside.

How it works

From idea to delivered in minutes

STEP 01

Set up the kiosk

Create a kiosk link in your club settings, open it on the front-desk tablet and enter the PIN. The link then only works on that tablet, so a copied link is useless anywhere else.

STEP 02

Members scan in

Members show the membership card already on their phone. Anyone who needs help is checked in by name at reception, and the arrivals board shows everyone in real time.

STEP 03

Check the register

The committee opens the night register for any night, prints it or downloads it, and sees attendance build up in the analytics over the weeks.

FAQ

Common questions

What hardware do we need for the kiosk?

A tablet with a front camera and a web browser, such as an iPad or an Android tablet, on a stand at the front desk. There is no reader or terminal to buy. Members scan the digital membership card they already have in the Comnly app or their phone wallet.

Is the front desk included in the subscription?

Yes. The self check-in kiosk, reception check-in, the arrivals board and the night register are part of the standard Comnly plan.

What happens if a member’s membership has lapsed?

The kiosk says “Please see reception” and never shows the reason in public. Reception sees why on the arrivals board, for example an inactive membership or a card that has been replaced, and can deal with it privately.

What if the internet goes down?

Card checks are made live against your membership list, so the kiosk needs a connection. If it is offline it asks members to see reception, and reception can check them in by hand afterwards with the time they actually arrived.

Can bar or door staff see members’ personal details?

Not with the check-in permission. They can search active members by name and see a name, card photo, category and membership status. Contact details, dates of birth, history, exports and the member directory stay with admins who hold the members permission.

Can reception see a member’s emergency contact?

Yes, if you allow it. Each member can have one emergency contact (name, relationship and phone number) and short committee notes, kept on their Notes tab. Give a receptionist the Member notes permission and a Notes button appears beside each name on the front desk. Notes are seen only by people you authorise, never by the member in the app, and Comnly refuses notes that look like health or medical information.

Does the night register show who is still in the building?

No. Comnly records arrivals, not departures, so the register shows who came in on a night and when. It is not a roll call of who is inside at a given moment.

Does a visit after midnight count as the next day?

No. Each club sets when its night ends, 05:00 by default, so someone who arrives at 23:40 and scans again at 00:30 is one visit on the same night.

Ready to retire the signing-in book?

Start your club on Comnly today. £29.99/month for your first three months. Cancel anytime.

£29.99/month for your first three months, then £39.99/month or £399/year. Cancel anytime.